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This Privacy Policy (“Policy”) is entered into by and between Hearth Property, LLC, a California limited liability company (“Hearth,” “we,” “our,” or “us”), and each natural person or legal entity (“User,” “you,” or “your”) accessing or utilizing Hearth’s website, services, products, or platforms (collectively, the “Services”).

By accessing or using the Services, you expressly acknowledge and agree to the terms of this Policy. If you do not agree, you must immediately discontinue use of the Services.

1. Information Collected

1.1 Personal Information. We may collect personally identifiable information that you voluntarily provide, including but not limited to: name, mailing address, billing information, telephone number, email address, and payment credentials.

1.2 Property Information. We may collect property addresses, homeowner details, rental data, utility information, photographs, and other materials you provide in connection with property management or rental activities.

1.3 Automatically Collected Data. We may automatically collect usage data including, without limitation, IP addresses, device identifiers, geolocation data, browsing metadata, cookies, analytics data, session duration, and referral information.

1.4 Third-Party Sources. We may receive information from third-party service providers, such as Stripe, Hostaway, Google, Airbnb, VRBO, Zillow, or other integrated platforms.

2. Use of Information

2.1 Information may be used for any lawful business purpose, including but not limited to:

  • Providing and improving the Services;

  • Onboarding properties and homeowners;

  • Managing bookings, payments, and communications;

  • Conducting digital marketing, advertising, and SEO optimization;

  • Processing billing and subscription transactions;

  • Complying with regulatory obligations;

  • Enforcing agreements and protecting legal rights.

2.2 We reserve the right to use anonymized, aggregated, or de-identified data for analytics, research, and commercial purposes without restriction.

3. Disclosure of Information

3.1 Third-Party Service Providers. We may disclose information to contractors, vendors, payment processors, or affiliates necessary to perform Services.

3.2 Legal Compliance. We may disclose information where required by applicable law, regulation, subpoena, or governmental request.

3.3 Corporate Transactions. In the event of a merger, acquisition, asset sale, restructuring, financing, or bankruptcy, information may be transferred as a business asset.

3.4 Limitation of Liability. Hearth shall not be liable for the acts, omissions, or breaches of any third-party service provider with whom you voluntarily share information through the Services.

4. Data Retention

We retain information for as long as is necessary to fulfill contractual, operational, legal, or compliance obligations, or until you request deletion, subject to limitations imposed by law.

5. Security

We implement commercially reasonable safeguards to protect information. However, no system of storage, transmission, or processing is entirely secure, and we disclaim all liability for unauthorized access, breaches, or interception outside our reasonable control.

6. Your Rights

Subject to applicable law, you may:

  • Request access to personal information we maintain about you;

  • Request corrections or updates;

  • Request deletion of your information;

  • Opt out of marketing communications.

All such requests must be submitted in writing to admin@hearthproperty.com.

7. Children’s Privacy

The Services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.

8. International Users

If you access the Services from outside the United States, you acknowledge and agree that your information may be transferred to and processed within the United States, and you consent to such transfer.

9. Modifications

We reserve the unilateral right to amend or update this Policy at any time, with or without prior notice, by posting the revised Policy on our website. Continued use of the Services constitutes acceptance of such revisions.

10. Governing Law

This Policy shall be governed by, and construed in accordance with, the laws of the State of California, without regard to its conflict-of-law provisions.

11. Dispute Resolution

Any dispute arising under or in connection with this Policy shall be resolved exclusively through binding arbitration administered by the American Arbitration Association, conducted in Sacramento County, California. Each party waives the right to a jury trial and to participate in class actions.